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<p class="MsoNormal"><span style="color:#1F497D">Good morning Brenda,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thank you for sharing this! That NPR article also caught my eye and I wish I had it available earlier in the semester. To answer your first question in how we can educate our students about the importance of
office hours, EXCEL! created an assignment as part of our Probation Student CatCourse (Bobcats on Track) that provides some guidance in how to use office hours as academic support but also relationship building with their professors. It includes the satirical
video by ASU (it’s really quite good, link below) as well as links from other universities/sources about how to make the most out of office hours. I would have included the NPR article if it had been available when we created the assignment. To answer your
second question, I’ve found that taking a practical approach helps. When students tell me they want to go to Med School or Grad School, I ask them what the components of the application process are, and eventually after saying MCAT, Resume, Transcripts, etc.
they get to Reference Letters. Immediately I stop them there: “Who are you going to ask?”. They say professors. “How can they write you a letter if they don’t know you, your character, your passion for your field? That’s why ‘office hours’.” Knowing they’ll
need those letters one day, it provides more incentive to overcome the discomfort or fear of talking to their professors. Again, thank you for sharing!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><a name="_Toc17275880"><b><span style="color:#1F497D">Option 6:</span></b></a><span style="mso-bookmark:_Toc17275880"><span style="color:#1F497D"> How to ‘Office Hours</span></span><span style="color:#1F497D">’<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Intended Outcome:</span></b><span style="color:#1F497D"> Learn how to make office hours less intimidating and how to strategize to make office hours more effective and helpful.<o:p></o:p></span></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="color:#1F497D;mso-list:l0 level1 lfo1"><b>Watch</b> this (funny) video:
<a href="https://www.youtube.com/watch?v=yQq1-_ujXrM">https://www.youtube.com/watch?v=yQq1-_ujXrM</a><u>
</u><o:p></o:p></li><li class="MsoNormal" style="color:#1F497D;mso-list:l0 level1 lfo1"><b>Review</b> any (or all) of these articles:<o:p></o:p></li><ol style="margin-top:0in" start="1" type="a">
<li class="MsoNormal" style="color:#1F497D;mso-list:l0 level2 lfo1"><a href="https://studentlife.uoregon.edu/node/381050">https://studentlife.uoregon.edu/node/381050</a><o:p></o:p></li><li class="MsoNormal" style="color:#1F497D;mso-list:l0 level2 lfo1"><a href="https://www.fastweb.com/student-life/articles/professor-office-hour-dos-and-donts">https://www.fastweb.com/student-life/articles/professor-office-hour-dos-and-donts</a><o:p></o:p></li><li class="MsoNormal" style="color:#1F497D;mso-list:l0 level2 lfo1"><a href="https://www.chegg.com/play/student-life/10-tips-for-getting-the-most-out-of-the-office-hour/">https://www.chegg.com/play/student-life/10-tips-for-getting-the-most-out-of-the-office-hour/</a><o:p></o:p></li></ol>
<li class="MsoNormal" style="color:#1F497D;mso-list:l0 level1 lfo1"><b>Develop</b> a list of 3 questions for your next office hour visit (or more if you wish!). Review your course syllabi for the course you feel you would benefit most from talking with your
professor or TA.<o:p></o:p></li><li class="MsoNormal" style="color:#1F497D;mso-list:l0 level1 lfo1">After your visit,
<b>upload </b>your thoughts on the video, the article(s), and the questions you prepared, as well as a brief summary of the experience.<o:p></o:p></li></ol>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">All my best,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">John<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> UCM-Student-Success <ucm-student-success-bounces@lists.ucmerced.edu>
<b>On Behalf Of </b>Brenda Maldonado-Rosas<br>
<b>Sent:</b> Thursday, October 31, 2019 4:13 PM<br>
<b>To:</b> ucm-student-success@lists.ucmerced.edu<br>
<b>Subject:</b> [UCM-Student-Success] Office Hours: Changing Student's Misperception<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello, All:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I hope October was a smooth month in the semester for each of you and your units!
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Given we are in the halfway point of the semester, some of my meetings with students have revolved around their
<a href="http://advising.ucmerced.edu/mid_semester_grades">mid-semester grades</a>. During these conversations we will generally discuss
<a href="http://advising.ucmerced.edu/resources/academic-success">academic success resources</a> available to them to support them personally and academically. A resource I always refer students to are office hours. However, an all too familiar trend arises
regarding this resource: office hours are scary! <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">For many of our students, office hours are not initially viewed as a resource they have access to that will help them learn and better understand the course material. Rather, office hours can be perceived to be a setting in which they will
have to <i>prove</i> they know, or at bare minimum, understand what has been covered in class thus far. Hearing students express their thoughts and feelings about office hours reminded me of a NPR article I read earlier this month:
<i><a href="https://www.npr.org/2019/10/05/678815966/college-students-how-to-make-office-hours-less-scary">College Students: Hot To Make Office Hours Less Scary</a></i>. The article speaks to what many of our student population may go through when it comes
to office hours, that is, they do not know what office hours are, and thus do not see the experience for what it can really be for them. As the article states, office hours can be “a valuable part of the college experience; a time when your professor can transform
into an adviser and ultimately a mentor. For students who don't know this – or are too nervous to take part – they may be missing a crucial component of what they're paying for by enrolling in college.”<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This leads me to ask of ourselves: what are we doing to educate our students on the importance and value of attending office hours? How can we improve it? And, lastly, what are we not doing that could help change their misperception and
eliminate their fear?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best Regards, <o:p></o:p></p>
<p class="MsoNormal">Brenda Maldonado-Rosas<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;text-transform:uppercase">Brenda Maldonado-Rosas, M.S.<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#092F44;text-transform:uppercase">Pronouns: she/her/hers</span></i><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#222A35"><br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#092F44;text-transform:uppercase">Manager of Student Services</span><i><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#222A35"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#092F44;text-transform:uppercase">Lead Academic Advisor</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;text-transform:uppercase">School of Social Sciences, Humanities and Arts</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><br>
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#999999">5200 Lake Road </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#DAAC00">|</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#999999"> Merced,
California 95343<br>
<a href="http://ssha-advising.ucmerced.edu/">http://ssha-advising.ucmerced.edu/</a> </span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#DAAC00">|</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#999999"> 209.228.2366
</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif"><a href="https://ssha-advising.ucmerced.edu/meet-your-advisor/advisor-appointments">Schedule an appointment with me</a><span style="color:#999999"><o:p></o:p></span></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#EEEEEE;letter-spacing:1.9pt;background:#092F44">BUILDING THE FUTURE IN THE HEART OF CALIFORNIA
</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
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