<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:black;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri",sans-serif">Hi, All:<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri",sans-serif">Recently (April 2019), Josh Reinhold and I were able to present at the national conference of the American Association of Collegiate
Registrars and Admissions Officers (AACRAO) in Los Angeles, California. Our presentation centered around our campus’s journey to develop a shared definition of Student Success and how the Office of the Registrar, who many might think are the least likely to
be the champions for such a cause, can be a driving force. Attendees learned the importance of developing a definition of student success for their own campuses and the process our campus used to create a definition.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri",sans-serif">But you all
<span style="color:black">probably </span>already know these things—we have a shared
<a href="https://studentsuccess.ucmerced.edu/" target="_blank">Student Success Definition</a> for campus and
<span style="color:black">many of </span>you were around when we created this definition—and being a part of this listserv means that you are all champions student success in your own way. So why did I feel this email would be a good post for this listserv?
I wanted to share with you how the Office of the Registrar used the definition of student success to rethink our Drop for Non-Payment practices.
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri",sans-serif">Fall 2018 brought a significant spike in the number of students who were dropped for non-payment. This spike got the attention of
ASUCM and the Chancellor and we were soon asked by leadership to revisit our procedures to ensure our process was the most effective, student-focused model. When we first began to rethink Drop for Non-Payment (DNP) we focused solely on the process, but we
quickly realized that our DNP process needed to be driven by an overarching philosophy to provide a clear, shared understanding of why we were dropping student<span style="color:black">s</span> for non-payment. This is where the struggle really began<i>: how
does dropping students from their classes lead to their success?</i> Cue our campus’s Student Success Definition! A committee of staff (some of whom are members of this listserv!) used the student success definition to create a philosophy with underlying principles
and procedures for our <a href="http://registrar.ucmerced.edu/policies/drop-non-payment" target="_blank">
new DNP process</a>! <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri",sans-serif">The take away message for all of us: we can each use the student success definition in our jobs to be the impetus to do things better.
Don’t wait for someone else to tell you to incorporate the student success definition into your daily work—be the change!<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri",sans-serif">Erin<span style="color:black"><o:p></o:p></span></span></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
<tr>
<td width="159" valign="top" style="width:108.9pt;border:none;border-right:solid #214263 1.0pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="line-height:12.75pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79"><img border="0" width="145" height="95" id="Picture_x0020_1" src="cid:image001.png@01D51AAE.DB1F7040" alt="cid:image001.png@01CE91D3.33463850"><o:p></o:p></span></p>
</td>
<td width="493" valign="top" style="width:369.9pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Erin Webb, Ed.D.
</span></b><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">University Registrar | Office of the Registrar<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.75pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">University of California, Merced <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.75pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Tel (209) 228-4501<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.75pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">ewebb2@ucmerced.edu</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79">
<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="color:black;display:none"><o:p> </o:p></span></p>
<table class="MsoNormalTable" border="0" cellpadding="0" style="margin-left:2.25pt">
<tbody>
<tr>
<td style="padding:7.5pt .75pt .75pt .75pt">
<p class="MsoNormal"><span style="font-size:8.5pt;font-family:"Arial",sans-serif;color:#EEEEEE;letter-spacing:1.9pt;background:#092F44">BUILDING THE FUTURE IN THE HEART OF CALIFORNIA
</span><span style="font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</body>
</html>